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Bizzoocasino, operated exclusively through bizzooz.com, is committed to clear, prompt, and legally compliant communication with users in Australia. This contact page provides all necessary channels for users to reach customer support, ensuring compliance with the Interactive Gambling Act 2001 (Cth) and associated AU regulatory standards, while also transparently listing available corporate and support information.

For assistance with accounts, responsible gambling, technical queries, or regulatory complaints, you may use the integrated contact form, direct support email, or-where available-live chat and telephonic support. All communications are confidential and subject to data privacy protections as required by the Australian Privacy Act 1988. Responses are typically within one business day; urgent matters can be addressed 24/7 via live support or direct contact methods.

Contact Methods and Corporate Details (System 1/2 Legal Integration)

  • Email Support: For prompt assistance, email [email protected] (for support queries) or [email protected] (general enquiries). All correspondence should include your full name and a detailed description of your request, as required for identity verification and regulatory compliance.
  • Official Website Contact: All official communications and support resources are available exclusively at bizzooz.com. Contact through unofficial channels is not permitted and may not receive a response.
  • Registered Corporate Address: TechSolutions Group N.V., Abraham Mendez Chumaceiro Boulevard 03, Willemstad, Curaçao. This address is provided for formal correspondence, including regulatory notifications and legal service.
  • Gaming Licences: Bizzoocasino operates under Curaçao licence number 8048/JAZ2017-067 and Kahnawake authorisation, each valid through 2025. Regulatory queries may reference these licences for dispute or jurisdictional matters.
  • Company Details: Operated by TechSolutions Group N.V. (legal entity type: N.V.), founded 2021, with related subsidiaries including National Casino, 20Bet, and 22Bet.

User Enquiry Submission Process & Regulatory Timeframes

  1. Contact Form Submission: Complete the online contact form provided below. For compliance reasons, you must provide:
    • Your full name
    • A valid email address or Messenger handle
    • A brief but precise description of your request
    All information is processed in accordance with the Australian Privacy Principles (APPs) and internal data retention policies.
  2. Response Commitments: Bizzoocasino, via bizzooz.com, strives to respond within one business day, subject to volume and case complexity. Messages received on AU public holidays may be subject to brief delay.
  3. Alternative Contact Methods: For urgent matters, users may access 24/7 live chat on the official website or, where a telephone support number is published on the platform, call directly for expedited assistance. (Note: As of current data, no telephone number is specified; users are encouraged to utilise email or live chat.)

Legal Protections & Notice: All communications with bizzoocasino (via bizzooz.com) are recorded for quality, compliance, and dispute resolution purposes. AU-resident players have legal right to file complaints or escalate disputes via the regulator associated with the listed gaming licences.

Data Privacy, Jurisdiction, and Regulatory Disclaimers (AU Specific)

  • Data Privacy: Personal information you provide (including for contact or dispute purposes) is processed under the Privacy Act 1988 (Cth) and stored securely in accordance with both AU and international regulatory requirements.
  • Jurisdiction and Dispute Resolution: Bizzoocasino, accessible through bizzooz.com, operates under the laws of Curaçao and Kahnawake but fully adheres to applicable Australian distance gambling regulations. AU residents have recourse through both the offered licence authorities (Curaçao, Kahnawake-licences valid through 2025) and, in limited cases, Australian external dispute resolution schemes.
  • Responsible Gambling Commitment: Support staff can direct you to responsible gambling resources. All enquiries regarding limits, self-exclusion, or risk controls will receive priority handling.
  • Misuse Warning: Communication channels are for legitimate customer enquiries. Abuse, fraudulent declarations, or non-compliance with AU law may result in account suspension and notification to regulatory authorities.

Regional Compliance Note: Australian players are protected under local consumer laws, the Interactive Gambling Act 2001 (Cth), and relevant anti-money laundering provisions. By using any contact method, you agree to comply with the terms, privacy policy, and responsible gambling protocols set forth by bizzoocasino and bizzooz.com. All listed timeframes and legal references are current through 2025.

Contact Form (User Submission Portal: Integrated Legal & Data Handling Notice)

If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.

We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.

Data Handling Disclaimer (AU): By submitting this form, you expressly consent to the collection, storage, and processing of your information in accordance with the Australian Privacy Act 1988 and bizzoocasino's internal compliance policy. For policy details or data access requests, contact [email protected]. All user data is retained only as long as necessary for regulatory purposes and dispute resolution, up to 2025.